We believe the quality of your home buying experience is as important as the quality of your new home. As your builder, we are committed to making it a better experience by carefully planning the process and offering you friendly, helpful service along the way.
New Home Consultant (NHC) – works with you to answer all questions before the home is built. He will coordinate site evaluations, help you select the perfect floorplan, provide you with a complete list of all items that are included in your home, give you a guaranteed turn-key price and write the build agreement. He will also coordinate with the rest of the team to ensure that your home is built on time and work with your lender to make sure that closing on the home is as easy as possible.
Professional Interior Design Team – you will love working with this fantastic group of people! Bring your magazines, photos, Pinterest clips, bedspread and throw pillows – our goal is that you have a blast making the interior and exterior selections for your home! Since we are professionals, we understand how to achieve your unique look for the home and maintain that designer feel – we will also keep the project on budget and give you real-time answers to your questions about pricing for any special items you may want to incorporate.
Production Team – while you are working hard to make the final, fantastic selections for your home, our estimators, CAD operators, production managers and purchasing agents are busy securing permits, issuing work orders, ordering materials and planning a construction schedule for your home. Once you have made your final selections and have “signed off” on the home, the Production Team will “release” it to your personal builder – it goes really fast from there!
Your Builder – probably one of the greatest benefits of working with Pratt Home Builders is that you will have a dedicated builder assigned to your project. You will become very close with your builder throughout construction and will be asked to meet him/her at the jobsite for several site visits during construction. Unlike other area builders, your builder is backed by a team who can provide assistance if there are any issues that arise so the progression of your home doesn’t depend on just one person.
Full-Service Warranty – At closing, you will have a written 1-year 2-year and 10-year warranty – the best in the Chattanooga area! You will also receive a comprehensive warranty manual and access to Pratt Connect for your warranty concerns. Our Customer Care team will even perform a 90 day and 1 year walkthrough to ensure you are satisfied with the qualify of your home after you have had some time to “settle in”.